I am a one person, minority, woman owned small business. While I'd like to think I can handle volume in one day...reality is...it's stressful and induces anxiety. In an order to maintain professionalism and mental health...all Sophisticrate purchases will now process within 1-3 days or even so much as up to 14 business days) excluding holidays. The shipping option you choose at checkout determines how fast you receive your package AFTER your order has been processed.
You will be able to track your order when your box ships out. You will receive an email with a tracking number so you can follow your package's progress. Please note that while we do our best to maintain the projected shipment date, shipments may be delayed as a result of vendor issues, emergencies, sickness, holiday shipping delays, severe weather, natural disaster, strikes, acts of government authorities, or other factors beyond Sophisticrate's reasonable control.Should your package become lost or stolen, but shows as delivered, please contact your local carrier for assistance. Once the item has been dropped off at the post office, it is out of our hands and we are unable to replace items or offer refunds in the event that USPS has failed to deliver. However, should your package be returned to us, we will ship it out again at no cost. To report a missing or lost item with USPS have your tracking number handy and click HERE.